2011 Conference FAQ

Travelling to the conference - Please see the Travel Information section of the website for detailed instructions.

Help finding accommodation - Click on the following link for information about a selection of local Hotels and Guesthouses.

Arriving without a booking - Delegates are able to register and book on the day(s) of the conference they wish to attend. Booking onto the conference at such a late stage is not advised however as a late booking fee will apply to any booking made after 31st January 2011.

When at the conference

Arrival orientation and registration - Registration will take place in the Windsor building in the Royal Holloway campus. Please proceed to the Windsor building once you arrive on-site where you will be given an orientation and conference pack. The Windsor building is building number 2 in the centre of the map.

Information and fire assembly points - Delegates should speak to members of staff manning the reception desk for information. Whiteboards for giving important messages to colleagues and announcements about the programme will be located at the registration desk in the Windsor building. In the event of fire delegates inside the Windsor building should follow the green signs outside the building to fire assembley point 2. Delegates in the Arts building should follow green signs out the building to fire assembley point 10.

First Aid and Emergency Services - Should you require first aid you should go directly to the registration desk in the Windsor building where assistance will be summoned. Emergency services can be contacted by dialing 444 whilst on the University campus. If you are located anywhere else the UK dialing code for the emergency services is 999 and you can dial from any mobile or landline telephone without charge.

Printing and Office services - Whilst at the conference no printing will be done at the registration desk, any delegates wishing to use PCs in order to print material can do so in the Computer Centre next to the Management Building. Delegates can obtain a username to log onto computers from the conference registration desk.

Small quantities of photocopying can be done at the registration desk at a cost of 15p per sheet (A4 black and white), 30p per sheet (A4 colour). Faxes can be sent from the desk at a cost of £1 per page (locally) and £1.50 per page (internationally). Faxes received cost 10p per page.

Internet and telephones - Wireless internet can be used throughout the campus in the Windsor building, Management building or in the catering outlets the HUB and Crosslands (located inside Founders building). To log on delegates must enable their wireless detectors and will need to use the universal username and password, made available in the Windsor Building. Internet access is free of charge.

Delegates staying overnight in the University buildings will have complimentary broadband internet, for this they will need to provide LAN cables as the University does not provide this item. Delegates wishing to make or receive phone calls can do so from card operated payphones located at the reception of the Founders Building.

***Important note about UK Power****

The UK uses 240v power supply, no provision will be made by conference organizers to supply power converters therefore if you are bringing electrical equipment delegates must bring a power plug converter.

Banking - ATM machines are available in the Natwest branch open throughout the duration of the conference. The branch is located opposite the entrance to the Windsor building in the direction of the Founders building.

Convenience stores and supermarket - Convenience stores are easily found in the Egham high street, just next to the train station. A small campus shop selling national newspapers will be open from 8:00am until 5:00pm on the days of the conference. A Tesco supermarket is located at number 60 on the High Street, open 7:30am until 10:00pm.

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